Combat the Challenges of Remote Working with SAP SuccessFactors

As more and more organisations adjust to the drastically changed work settings post COVID-19, an increasing number of companies and employees find themselves warming up to the idea of making the temporary solution of remote working, the newest normal. 

While remote working may have its advantages like more of a self-regulated working schedule, spending more time with family and saving travel time, cost and energy, it also comes along with a host of grave disadvantages. 

Some of them include: 

• Moonlighting 
• Quiet quitting
• Induction of social disconnect/anxiety, and others.  

The above remote working challenges can prove to be catastrophic for the lives of employees, and the sales and success of your business. 

So, how does one walk the fine line of keeping employees satisfied with the option of remote working while making sure the same isn’t misused? 

SAP’s leading Human Experience Management solution, SAP SuccessFactors brings to us possible solutions of this conundrum by leveraging the boons of a cloud-based human resource management system. This blog discusses how the HXM (Human Experience Management) oriented solution weeds out the shortcomings of remotion, right from onboarding to offboarding your employees.  

Onboarding

The SAP SuccessFactors Onboarding solution enables an organisation to onboard new employees in a remote working environment by streamlining new-hire processes. It does so by using step-by-step wizards, intuitive dashboards, and built-in electronic forms, from any device, and from any place. 

Furthermore, the Onboarding solution enhances employee experience by offering personalised, interactive, and engaging elements that assist new hires in connecting with peers, gaining access to resources for new hire orientation, and using an onboarding dashboard to speed up the onboarding process. It lets managers design new employee welcome messages, suggest to them peers or mentors they can connect with, assign meetings and ascertain targets; all through one well-integrated platform.  

Performance Management and Time Tracking

A crucial element of your remote working enablement plan revolves around improving your employees' abilities and lowering compliance risks. You can achieve both of the above with SuccessFactors Learning Management Systems (LMS). By automating compliance training sessions, the solution helps you increase employee engagement and decrease administrative hassles by fostering a culture of continual, relevant learning for your remote workers. 

A comprehensive Goal Management solution simplifies procedures, keeps workers on task, and continuously supports them as they work toward goals. Employees can also monitor the development and accomplishment of their particular goals while giving supervisors visibility into individual, team, and corporate successes, all through the SuccessFactors portal. 

The Continuous Performance Management (CPM) module for SAP SuccessFactors helps managers to organise frequent, fruitful dialogues to monitor and maximise employee performance. 

An in-built time and activity tracker tracks the number of productive hours an employee has spent right from when they begin work on their respective systems during the day, without the hassle of having them to punch in and punch out of work. To ensure that employees are engaged in company specific tasks, the tracker monitors the material they visit and work with, and records unproductive time spent. 

At any point, the platform also sends out messages and reminders to both employees and managers to keep an open channel of communication and set up meetings to discuss their personal styles and preferences of working. 

Offboarding

Lastly, with SAP SuccessFactors, you can offboard members of your company as easily as you hired them. The Offboarding process can be initiated and completed entirely through the SAP SuccessFactors Employee Central tool. It includes the following steps: 

• Signing off with an e-signature formality.
• Creating a knowledge transfer (KT) plan.
• Hashing out and keeping track of KT tasks between the Offboardee and the new joinee in her/his place.
• Scheduling exit interviews/meetings with the Offboardee.
• Sending a list of assets that the Offboardee has to return.
• Tracking the return of assets from the Offboardee.
• Writing a farewell message from auto-generated templates. 

In some circumstances like insufficient notice periods, change in timelines, change of decision, mutual consent, illness, unavailability or others, there also exists the option to cancel the offboarding process.  

Further, in other exceptional situations, SAP SuccessFactors gives you an option to rehire an ex-employee of your firm, which the system detects as a part of rehire verification. This is a much simpler process than onboarding a new employee and hence of great advantage to your company. 

Categorised into four Suites, namely - Employee Experience Management, Core HR and Payroll, Talent Management, HR Analytics and Workforce Planning, SAP SuccessFactors fully equips your organisation to make the shift from a rigid ‘Work from Office’ system, to a hybrid or remote model, eliminating the challenges that come with it, while realising a more flexible, engaged workforce, and an even more resilient business. 

Reach out to us for a top to bottom demo on SAP SuccessFactors, and integrate the effective solution with your organisation to adapt to the newest normal of remote working.