Insights
The Theory of Effective Change Management
As times evolve, the needs of the customers are also evolving. From globalisation to industry 4.0, and to the recent focus on sustainability, history is testament to the fact that only the companies that adapted to changing times have had a chan..
Healthcare Best Practices to Achieve Patient Engagement
Healthcare institutes rely on their patients’ engagement to optimize care delivery. Patient engagement is the relationship between patients and clinical/healthcare professionals (HCPs). It involves clinical research organizations (CRO) /healthca..
Discovering the Power of SAP Emarsys
An undeniable tenet of a company's success is the calibre of its customer experience. Today, attaining the highest level of product or service quality is simply one part of achieving customer happiness. Other aspects include on time delivery, in..
4 Mistakes Business Stakeholders Must Avoid While Choosing an ERP System
Over the last few decades, Enterprise resource planning (ERP) systems have gradually evolved from supporting a single dedicated process to connecting and improving an entire organization’s complicated processes. They have become transformation e..
Achieve your sustainability goals with SAP BTP
As times are evolving, so are company agendas. From over the last decade, enterprises are increasingly pursuing business outcomes that stretch beyond monetary profits and include goals for diversity, equality and inclusion among others. One such b..
Balancing inventory management to optimize customer satisfaction
Technology has allowed businesses to derive deeper insights allowing them to get a closer view of their revenues. The insights into revenue fluctuations correlate to customer experience (CX) which is common knowledge in most industries. However, s..